Welcome to Fiona Capture. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Order Process
All orders placed through our website are subject to acceptance and availability. Once your order is received, we will process it and confirm its details via email.
2. Payment Method
We currently accept Cash on Delivery (COD) as the sole method of payment. Please ensure someone is available to receive and pay for the order at the delivery address.
3. Shipping & Delivery
Orders are typically delivered within 1–3 days after confirmation, depending on your location and availability of the product. We aim to dispatch orders promptly and keep you informed about the delivery status via email or contact number provided.
4. Returns & Exchanges
If you receive a damaged or defective product, please contact us at [email protected] within 48 hours of receiving the item. Products must be returned in their original condition and packaging. Once the item is inspected, we will proceed with an exchange or appropriate resolution.
5. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in color or detail may occur due to lighting or screen settings.
6. User Conduct
You agree not to misuse the website, engage in fraudulent activity, or provide false information when placing an order.
7. Modifications
Fiona Capture reserves the right to update or modify these terms at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.
8. Contact
For any questions or concerns regarding these terms, please contact us at [email protected].